Privacy Policy

Last updated: 29/7/26

Who We Are

Annie Simpson provides sleep and behaviour support for families.

If you have any questions about this Privacy Policy or how your personal information is used, you can contact:

Email: support@anniesimpson.co.uk

What Information We Collect

When you contact us through the website contact form or book a free phone chat, we may collect:

Parent or guardian name
Email address
Phone number
Child's age
Information about the support you are seeking
Any additional information you choose to provide in your enquiry

If you contact us directly by email, we will also collect any information you include within your message.

How We Use Your Information

We collect and process your information in order to:

Respond to your enquiry
Communicate with you about the support you are seeking
Determine whether our services are suitable for your needs
Provide information about our services where relevant
Arrange and manage appointments you choose to book.

Booking Appointments

If you choose to book a free phone chat through our website, we will use the information you provide to arrange your appointment, contact you about your booking and prepare for your consultation.

We will only use your personal information for the purposes for which it was collected.

Legal Basis For Processing

Under UK GDPR, the lawful basis we rely on for processing your information is: Consent

By submitting the contact form and ticking the consent box, you agree that we may store and use your information in order to respond to your enquiry.

You may withdraw your consent at any time by contacting us.

How We Store Your Information

We take reasonable steps to ensure your information is stored securely.

Information submitted through the website contact form or booking system may be stored securely within the Wix website platform, our email system or other secure business systems used to manage enquiries, appointments and client communications.

Sharing Your Information

Your information will never be sold to third parties.

We may share information with trusted service providers who help us operate our website or business systems, where necessary and appropriate.

We may also disclose information if required to do so by law.

Children's Information

The website is intended for parents and guardians seeking support.

Any information provided about a child is supplied voluntarily by a parent or legal guardian for the purpose of obtaining support and advice.

Your Rights

Under UK data protection law, you have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Restrict or object to certain types of processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner's Office (ICO)

For more information about your rights, visit the ICO website.

Third-Party Links

This website may contain links to third-party websites, including social media platforms such as Instagram.

Once you leave this website, we are not responsible for the privacy practices of other websites.

We encourage you to read their privacy policies before providing personal information.

This website may use cookies and similar technologies to help it function correctly and improve your experience. Where required, you will be asked for your consent before non-essential cookies are used. You can manage your cookie preferences through your browser settings or the cookie banner displayed on this website.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and will take effect immediately upon publication.

Contact

If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact:

support@anniesimpson.co.uk